To file a trouble ticket online, simply go to:
http://www.themvsgroup.com/customer_care.aspx

Enter your information into the fields located on the right side of the screen and then click on "Send". Be sure to include your ISN and IMNs for Inmarsat terminals and your control numbers for prepaid calling cards.

You can also reach our online trouble tickets form by clicking on the "Customer Care" link on the www.themvsgroup.com homepage.

Please feel free to contact your MVS representative with any questions or comments that you might have.


Corporate T: +1 201 447 1505 F: +1 201 612 0093
Moscow T: +7 095 967 1237 F: +7 095 967 1238
Cyprus T: +357 25 879 256 F: + 357 25 431 117
Maine: T: +1 207 664 0122 F: +1 207 664 0164
Belgium T: +32 14 699 555 F:+32 14 699 951
United Kingdom T: +44 0118 983 5851 F: +44 0118 983 4654